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Frequently asked questions
Answers to the questions we hear most. Still stuck? Contact our team — we reply within one business day.
Metabolic support is cumulative. Some people notice changes in a few weeks, but we ask customers to give any formula a full 60 days of consistent daily use. That is also why our money-back guarantee runs a full 60 days.
Most people start with GlucoBalance Core, our all-in-one flagship. If you prefer single ingredients, Berberine HCl Pro is the most-studied option on its own, Chromium + Cinnamon Balance is a gentle first step, and Gymnema & Bitter Melon targets sugar cravings.
Always check with your physician or pharmacist first, especially if you take medication that affects blood sugar such as insulin, metformin or sulfonylureas. Ingredients like berberine may lower blood glucose, and combining them with these medications could increase the risk of low blood sugar. Our products are supplements, not substitutes for medical care.
No. GlucoBalance Lab products are dietary supplements designed to support healthy blood sugar as part of a balanced lifestyle. They are not intended to diagnose, treat, cure or prevent diabetes, prediabetes or any disease, and are not a replacement for prescribed medication or medical care.
Yes. Every formula is manufactured in a US facility that follows the FDA's Current Good Manufacturing Practices (cGMP), and each batch is third-party tested for identity, potency and contaminants.
All GlucoBalance Lab formulas are non-GMO and gluten-free. Berberine HCl Pro, Gymnema & Bitter Melon and Chromium + Cinnamon Balance are vegan; GlucoBalance Core is vegetarian. None contain artificial colors.
If you are not satisfied within 60 days of purchase, email us for an RMA number and send back what is left — even an empty bottle — for a refund of the product price. Full details are on our Returns & Refunds page.
US standard shipping is $5.95, and free on orders over $50. Standard delivery takes 3–6 business days; expedited and overnight options are available at checkout. See our Shipping page for details.
Yes. You can subscribe to any product and save, with free shipping on every subscription order. Pause, skip or cancel anytime before your next billing date — no penalties, no phone calls required.
Not yet. We currently ship within the United States, including APO/FPO and US territories. Join our newsletter to be the first to know when international shipping opens.